Business Wireless

Wireless to Business

We keep you connected when it matters most, enjoy fast reliable connectivity with us!

Check your coverage

browse our wifi solutions

plans for your every need

200MBPS

R8999/pm

Uncapped & Unshaped

Business priority bandwidth

1:1 Contention Ratio

NO Fair Usage Policy

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300MBPS

R12999/pm

Uncapped & Unshaped

Business priority bandwidth

1:1 Contention Ratio

NO Fair Usage Policy

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10MBPS

R999/pm

Uncapped & Unshaped

Business Priority bandwidth

1:1 Contention Ratio

Public IP Included

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20MBPS

R1899/pm

Uncapped & Unshaped

Business priority bandwidth

1:1 Contention Ratio

NO Fair Usage Policy

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30MBPS

R2499/pm

Uncapped & Unshaped

Business priority bandwidth

NO Fair Usage Policy

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50MBPS

R3799/pm

Uncapped & Unshaped

Business priority bandwidth

1:1 Contention Ratio

NO Fair Usage Policy

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100MBPS

R5999/pm

Uncapped & Unshaped

Business priority bandwidth

1:1 Contention Ratio

NO Fair Usage Policy

Apply Now

Service Terms and Conditions

Wireless & Active Equipment
- All wireless and active equipment installed under contract remains the property of WTTX Communications (PTY) Ltd, unless explicitly purchased outright by the client.
- This statement succinctly clarifies the ownership of equipment installed under contract, ensuring transparency for clients regarding ownership rights.
Targeted Lead Times for Service Providers
- These lead times are estimates only, and WTTX Communications cannot guarantee that services will be activated within this period:
  - WTTX Wireless: 1-5 Working Days
Cabling and Installation Terms
- WTTX Communications’ wireless installations come standard with a Microwave Dish & Gigabit WiFi Router. Any additional cabling and WiFi extenders will be at the client’s expense.
Coverage:
- Our coverage maps are based on geographical information. Unfortunately, they do not account for objects or buildings that might obstruct line-of-sight to our towers. In such cases, our teams may be unable to proceed with the installation as we cannot guarantee stable connections.
Cancellation:
- 1 Calendar Months notice required. Cancellations to be sent to cancellations@wttx.co.za
- All cancellations are subject to terms and conditions, and penalties may apply.
- *Account cannot be canceled if accounts are not settled.
- Early termination on services will be calculated. In the event that your account is canceled due to non payment you will be charged an cancellation fee of R1250.00.
- Failure to retrieve our equipment will result in the replacement fee’s of such equipment being invoiced to the client.
Service Level Agreement
- This Service Level Agreement (“SLA”) outlines the service levels, responsibilities, and expectations between WTTX Communications and the Customer for the provision of Business Wireless Internet services.
- WTTX Communications will use commercially reasonable efforts to ensure that the Business Wireless Internet Service is available 99.5% of the time, excluding scheduled maintenance.
- In the event of a service disruption or fault, WTTX Communications commits to restoring the service within 12 hours from the time a valid support ticket is submitted and acknowledged.
- This SLA does not apply to service issues or disruptions caused by the following:
  - Customer-owned or third-party equipment
  - Power outages or environmental issues at the customer premises
  - Scheduled maintenance, provided a minimum of 24 hours’ notice is given
  - Force Majeure events, including but not limited to natural disasters, acts of God, war, terrorism, civil unrest, government actions, labor disputes, or any other events beyond WTTX Communication’s reasonable control
- Support Hours: Support is available via phone and email during the following hours:
  - Monday to Friday: 8:00 AM – :700 PM
  - Saturday: 8:00AM – 14:00 PM
  - Weekend and holidays: Email support available for critical outages “Support@wttx.co.za”
- If WTTX Communications fails to meet the 12-hour SLA, the customer may request a service credit of 5% of the monthly fee for each incident, up to a maximum of 25% per billing period.

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